Services — Patient Satisfaction Benchmarking Application

PatientImpact provides a comprehensive online patient satisfaction benchmarking tool designed to help you pinpoint ways to improve patient service, increase satisfaction, and better market your business.

A minimal investment brings you far-reaching results

With PatientImpact, you will be able to:

  • Collect data effortlessly
  • Enjoy instant access to real-time information
  • Gain insight into how to improve your operations
  • PatientImpact is as easy to use as it is informative

    Ask patients to complete the PatientImpact survey through one or a combination of three ways:

  • E-mail
  • Kiosk
  • Paper survey mailed to PatientImpact for data entry
  • PatientImpact does the rest:

  • Administers online patient satisfaction survey via e-mail or kiosk
  • Compiles returned paper versions of survey
  • Summarizes findings and benchmarks online, in real time

  • Application Components
    1. Standard Survey 
    2. Customize-able Survey 
    3. Comparative Database 
    4. Quarterly Newsletter 
    5. Quarterly Report 
    6. Annual Report 
    7. Observed to Expected 
    8. Electronic Survey 
    9. Paper Survey 
    10. Customized Analysis 
    11. Consulting Services 
    12. Multiple Languages 
    13. Client Service Reps 

    Case Studies 
    Headlines from Q2 2006 
    Marketing ROI 
    Service Improvement 



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    PatientImpact® awarded $70,000 Geras Grant   



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