Resources for Managing HCAHPS

Press Ganey helps you manage HCAHPS by providing instructions and guidelines for making the most of HCAHPS data. Below are some resources to help increase your understanding of HCAHPS. Press Ganey clients may access important additional resources by using their login to access client-only sites.

• HCAHPS Online: CMS's Primary Source of Information Regarding HCAHPS >
• Agency for Healthcare Research and Quality's CAHPS Overview >