Patient Visit InsightsSM: Growing Your
Bottom Line
Increasing operating costs, transparency and pay-for-performance programs are making it challenging for practices of any size to accelerate business growth. Capturing and analyzing patient satisfaction information will allow you to improve patient loyalty, streamline operations, differentiate from the competition, reduce malpractice costs and ultimately, grow your bottom line.
Practices that recognize the value of measuring and improving patient satisfaction can save time and money by partnering with Press Ganey. If you are surveying in-house, freeing up internal resources enables you to focus more effectively on your improvement efforts and your patients while realizing greater improvement in the quality of care, operational efficiency and enhanced financial performance.
As the largest improvement solutions provider in the country, we have more experience than any other provider, creating a record of unmatched success. Our Patient Visits Insights solution offers survey methods — email, mail and kiosk — that are the most accurate and reliable, giving you actionable data you can trust.
Responsive to Your Needs
The Patient Visit Insights solution offers you more flexibility and responsiveness with real-time, actionable and statistically accurate data that make it quick and easy to get your patients’ perspective of the care they receive.
- Quick startup process: The entire process is easy for both your staff and your patients. Setup is quick and easy, and collecting the data is effortless.
- Unmatched benchmarking: We offer the largest national medical practice database for peer comparisons — with over 77,000 physicians representing more than 70 specialties – that will help you understand how your practice and physicians are performing compared to your peers.
- State-of-the-art online reporting: Focus your improvement efforts by understanding opportunities by specialty, provider, patient demographic and more. The Press Ganey online reporting tool can give you a quick, high-level summary or in-depth, drill-down capability — as much or as little detail as you need.
- Choice of survey methodologies: It’s easier than ever to reach your patients. Choose from email, kiosk and mail methodologies to increase your outreach and response rates.
To learn more about the Patient Visit Insights solution, or to talk with one of our experts, please telephone us at
800.232.8032 or
contact us.
