Freestanding Outpatient InsightsSM: Gaining the Competitive Advantage
Outpatient care exhibits some of the fiercest competition in the health care marketplace. The outpatient experience you create will determine whether your patient will make the decision to return for future care. That’s why you need an effective solution to improve patient preference, which will put your organization far ahead of the competition.
The Press Ganey Freestanding Outpatient Insights solution gives you comprehensive peer comparisons from the largest national outpatient provider database — complete with 60 specialty breakouts for direct service line comparisons — which will help you create an outpatient experience that differentiates your organization from the competition.
Partner With the Best
At Press Ganey, we offer industry-leading expertise to help build high-performing, patient-centered outpatient care. The Freestanding Outpatient Insights solution offers many unique benefits, including a quick startup process, comprehensive commenting services, comparative benchmarks and a state-of-the-art online reporting tool.
- Quick startup process: Focused improvement opportunities can be revealed more rapidly with guaranteed three-day survey processing and online, real-time reporting.
- Deeper insights: Gain a deeper understanding of your patients’ experiences with comprehensive commenting services. Automatic and easy-to-use, Press Ganey’s commenting services enhance the actionable nature of your information. Notifications quickly flag any negative care issues, keywords, names and outstanding behaviors you want brought to immediate attention.
- Broader picture: Gauge your progress with meaningful comparative benchmarks against more of the nation’s outpatient care providers, as well as your peer facilities closer to home.
- Online reporting: The Press Ganey online reporting tool can give you a quick high-level summary or in-depth drill-down capability — as much or as little detail as you need.
To learn more about the Freestanding Outpatient Insights solution, or to talk with one of our experts, please telephone us at 800.232.8032 or contact us.
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