PatientImpact is pleased to announce that it is now part of Press Ganey Associates, Inc.

PatientImpact has joined forces with Press Ganey to pair its e-mail and kiosk survey distribution methods with Press Ganey’s robust mail and telephone methods.  In addition, PatientImpact’s at-a-glance graphical reporting capabilities will be incorporated with Press Ganey’s sophisticated analytics and extensive benchmarking resources.

Now under the Press Ganey brand, the company will deliver flexible, responsive solutions to the medical practice and outpatient market, helping organizations better understand their customers’ perceptions and more efficiently and productively run their businesses. With impending pay-for-performance mandates, this strong alliance will ensure your practice is well prepared for future regulatory requirements as they relate to measuring patient experience.

 



OUR CLIENTS SAY
"We chose to implement the PatientImpact system because we can drive much more credible and timely information into our operational decision making process than we were able to when we managed our own process. PatientImpact has been critical as we have established specific centers of orthopedic excellence and helps us ensure we deliver the outstanding care our patients expect." - Amy Green, Organizational Development Specialist at OrthoCarolina